Support

What is EasyInvoice?

EasyInvoice is an all-in-one invoicing solution for small businesses that make running your business fast and easy. It lets you create

professional-looking invoices
, estimates, and reports all in one place.

What is the benefit of EasyInvoice over free invoicing apps?

Of course, there are plenty of free invoicing apps on the market, but they are free for a reason. EasyInvoice has been created to work for both sole proprietors and business owners that hire employees. On top of that, we continuously improve EasyInvoice to make it even better – it’s the sophisticated work behind the scenes that makes the app simple and intuitive.

How can I get support if I need help using EasyInvoice?

If you need help, we have several options to meet your needs. Visit our

Knowledge Center
for tutorials and how-to articles. Or, check out our video tutorials that cover the most frequently used EasyInvoice features. If you still can’t find what you’re looking for, you can

contact us,
we will get back to you as soon as we can.

How will EasyInvoice meet the needs of my growing business in the future?

If you need an accounting app, you can move to
EasyBooks, our bookkeeping software. EasyBooks helps you manage your expenses, suppliers, and all financial reporting essential for every business owner. EasyBooks automatically creates P&L as well as balance sheet reports, along with your trial balance and audit reports.

What are the System requirements for EasyInvoice?

EasyInvoice supports these minimum system requirements:

• Windows PC: version 7 or later.
• Apple Mac: macOS Sierra (version 10.12) or later.
• The latest version of Google Chrome, Safari for Mac, Internet Explorer, Mozilla Firefox.
• Stable internet connection.

If you want to use
EasyInvoice on mobile, make sure your device is upgraded to the following operating systems:

• Android 6.0 or later
• iOS 11 or later

Get the app from

Google Play
or the

Apple
Store
.

In which countries is EasyInvoice available?

EasyInvoice works around the world. Currently, you can download the mobile app from

Google Play
and the

Apple Store
or sign up for a

free 30-day trial
and use it on your desktop. The app is currently in English, but you can change the currency and TAX depending on your location.

Can I have access to EasyInvoice offline?

You will need an internet connection to access EasyInvoice. EasyInvoice uses a cloud system which means that you need an internet connection to be able to access the iOS, Android, or the app through our website.

How do I change my email address and password?

To change your password on the mobile app:

1. Tap the cog icon in the top-right corner.
2. Then, tap your name.
3. On the next screen, you can change your email and password.

To change your password on the web app:

1. Click on your name in the top-right corner.
2. Select Settings.
3. In the Password section, click the Change Password button and type in your old and new password on the pop-up.
4. Click Save.

How many invoices and estimates can I create?

You will have unlimited transactions for anything in EasyInvoice.

Can I share my business with my partner or accountant?

You can share specific businesses with up to 6 other users. This may be useful for sharing your business with your accountant, or a business partner so they can either read-only or edit your business transactions.

Is there a discount if I pay yearly?

You can pay monthly or yearly for your EasyInvoice subscription. The monthly plan gives you all the features as the yearly plan does, but we recommend the yearly plan as it saves you almost 30% a year.

How many businesses can I have?

You can have up to 3 businesses with each subscription.

What happens to my data if I cancel my subscription?

We will not use or share your data. If you cancel your subscription then your data will remain on our system for 7 days, then after that, it will be deleted automatically.

How much is the EasyInvoice subscription?

EasyInvoice offers one plan created for small business owners in mind. The yearly price for an EasyInvoice subscription is the equivalent of £6.99 billed in your local currency, or the equivalent of £4.99 monthly if you buy a yearly plan. Visit our Pricing page to discover all the benefits of the EasyInvoice plan.

Will my subscription automatically renew?

If you purchase in the app through Apple or Android, then you would need to make the payment each month. But, if you purchase directly through us, then yes, as long as your payment details are up to date your subscription will renew automatically and you don’t need to do anything.

How many devices can I have?

You can have as many iOS, Android, Windows or Mac devices as you like to access your account.

Is EasyInvoice available on Apple and Android devices?

Yes, the EasyInvoice app is available on the Apple Store and on Google Play.

Where can I find the invoice for my subscription?

We will email you the invoice for your subscription as soon as we receive the payment.

Can I get a refund If I cancel my EasyInvoice account?

You can cancel your subscription at any time. If you decide to cancel your subscription within 7 days, you will receive a full refund.

Can I use EasyInvoice on my mobile phone?

Yes, of course, you can. Download the EasyInvoice app for free from the Apple Store to your iPhone or iPad or get it from Google Play for your Android mobile device. Then, simply sign in with your EasyInvoice login details or create an account. With the EasyInvoice mobile app, you can run your entire business from your phone.

It’s the simplest, easiest way to create and send professional invoices, estimates (quotes), receipts, and statements to clients. Send them on the go, anywhere you are. Keep your finances always in order in the palm of your hand by tracking who owes you money and how much sales tax (or VAT, GST, HST) you collect.